Terms and conditions
1. Subject to Participants pre-ordering and/or purchasing a qualifying Google Pixel 6a product as listed in Table 1 below (Qualifying Product) between 21st July 2022 (00.01 – BST) and 1st August 2022 (23:59 – BST) (Promotional Period) with pre-orders from 21st July to 28th July, are (subject to full compliance with these Terms and Conditions (Promotion Terms)) eligible to claim a gift with purchase (GWP) (as set out in Table 1 below) during the Claim Period (as defined below), from Opia Limited (the Administrator) who is running this promotion (the Promotion) on behalf of Google Commerce Ltd (the Promotor).
2. This Promotion is only open to individuals over the age of 18 with a postal address in the United Kingdom or Republic of Ireland or a business registered and operating in either the United Kingdom or Republic of Ireland (Participants). The postal address must be in the same country as the country where the Participant makes the Claim. Employees of Google, Participating Retailers and anyone professionally connected with the Promotion or their immediate family members are not eligible to take part in the Promotion.
3. Limit of two (2) Claims per household during the Promotional Period, irrespective of the quantity of Qualifying Products purchased. Businesses may make up to eight (8) Claims per business during the Promotional Period, also irrespective of the quantity of Qualifying Products purchased. In each circumstance Claims shall be limited to one (1) per each Qualifying Product purchased in full accordance with these Promotion Terms.
4. This Promotion will run in conjunction with all other warranties or returns policies, whether in-box, statutory or otherwise that are available to the Participant.
Claiming a GWP
5. To take part in the Promotion, Participants must submit a claim for the GWP between 15th August 2022 and 14th September 2022 ("Claim Period") by visiting promo-rewards.com/buds-en-GB (UK).
6. In order to complete the Claim form, the Participant must provide their full name and postal address where the GWP should be delivered and upload a proof of purchase such as a copy of the receipt or invoice from the Participating Retailer. The postal address included in the Claim form must be a residential or registered business address within the respective country for delivery of the Reward. Please note that the use of forwarding companies (and similar services) for this Promotion is prohibited. Participants must also provide the IMEI1 number of the Qualifying Product (Participants may be asked to provide a photo of the IMEI1 number).
7. Participants will be notified by the Administrator of approval or non-approval of their Claim within 5 working days’ of receipt of a valid Claim (validity to be determined at the sole discretion of the Administrator). Participants will be notified using the email address they have provided in the Claim form.
8. Participants who provide incomplete or incorrect information when submitting their Claim shall be notified within 5 working days and provided with an opportunity to provide the missing information within 7 days in order for their Claim to be approved (provided that either the email address or telephone number on the Claim form is correct). Failure to provide the required information within this timeframe will result in the Claim being rejected. If the Participant cannot be contacted using the telephone number or email address contained on the Claim form, the Claim will be rejected. Participants may lodge a new Claim, provided they comply with these Promotion Terms.
9. If a Participant returns or cancels the delivery of a Qualifying Product before submitting a Claim, the Participant is not entitled to make a Claim and the Administrator shall reject any such Claim. If a Participant returns or cancels the delivery of a Qualifying Product after submitting a Claim, the Claim will be invalidated and the Participant must cancel the Claim immediately by calling the relevant customer service number noted below in condition 12. Google reserves the right to check with Participating Retailers whether a Qualifying Product has been returned.
10. The Administrator shall endeavor to ship the GWP within 30 to 60 days of Claim validation. In the event of unforeseen circumstances or exhaustion of GWP stocks, the Administrator reserves the right to substitute the GWP with an alternative reward of equal or greater value for the GWP.
11. GWPs are non-transferrable, non-returnable (except in the event of defect) and have no cash alternative. Colour choice of the GWP is subject to availability.
12. If an email acknowledgement of receipt of a Claim has not been received, it is the Participant’s responsibility to contact the Administrator’s customer service team by email at buds@promo-rewards.com or by phone 0330 054 5429 (UK) within seven (7) days of the Claim being submitted.
13. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers fraudulent, an abuse or unfairly taking advantage of the Promotion, or Claims that do not comply with these Promotion Terms.
14. The Administrator reserves the right to closely monitor usage of the promotional website, including users’ IP addresses, so that the Administrator may identify any misuse, and disqualify those applications. The Administrator will comply with relevant data protection law.
15. Neither the Promoter nor the Administrator will in any way be responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind, even if the foregoing prevents, or otherwise obstructs, the Participant from participating in the Promotion.
16. All personal information collected by the Administrator on behalf of the Promoter for the purposes of this Promotion shall only be held and processed for the purposes of the Promotion and will be done so in accordance with the Promoter’s privacy policy available at: https://policies.google.com/?hl=en-GB&gl=uk. By making a Claim, Participants acknowledge that anonymized Claim information may be shared with the Promoter.
17. This Promotion shall be governed and run in accordance with the laws of England and Wales.