Pay As You Go Plans

Note: This is a historic webpage which may contain out of date information. Please see your Pay As You Go Price Guide for the latest information about your plan.

In addition to the Terms for Three Services for Pay As You Go Customers, which cover your use of our network, the full terms that cover your price plan can be found in the Pay As You Go Price Guide. We’ve summarised below the key information regarding your price plan that we think you should know: 

• Terms for Three Services that are applicable to your Pay As You Go account. Calls to standard UK mobiles and landlines cost 10p per minute; text messages cost 10p; and data costs 5p per MB. These rates also apply when roaming in any of our Feel At Home Around the World destinations. Use your SIM in your 3G,4G or 5G smartphone only.
• See Price Guide for full pricing information including roaming charges that apply when you use Three Services abroad.
• You must use your SIM to make a chargeable event (such as a phone call, sending a text or getting online) at least once every 6 months to avoid it being disconnected for non-use. 
• Where a Top-up is bought in-store and a 16-digit code provided, the Top-up needs to be activated within 90 days of buying it. Once activated, Top-ups have no expiry date, unless there is no activity at all on an account for 180 days as Three reserves the right to terminate or suspend unused accounts. 
• Where there are free allowances with a Top-up they are always used first. If you’ve bought an Add-on, this allowance is used next followed by your cash credit.

Add-ons

• To convert a Top-up to an Add-on, you’ll need an active Top-up. Once an Add-on is activated, it is valid for 30 days. Activation starts as soon as you have converted a Top-up to an Add-on. After 30 days, any inclusive allowance will be lost. Exceptions to this 30 days rule are Internet Daily, which is valid for 24 hours. Add-ons are non-refundable. Three reserves the right to suspend, modify or withdraw Add-ons, without notice, at any time. When using data, tethering a phone to a laptop for internet use, using the SIM in a Mobile Broadband Device or using hotspot functionality is not included.
• See your Price Guide for full details of our current pay as you go Add-ons.

Discontinued Tariff terms 

Three reserves the right to change Tariffs on 30 days’ notice to customers. For further information regarding a any discontinued plans, such as ThreePay, please contact us