Three inTouch Privacy Policy

THREE IN TOUCH END USER LICENCE AGREEMENT

PLEASE READ CAREFULLY BEFORE DOWNLOADING AND USING THE APP.

This end-user licence agreement (EULA) is a legal agreement between you (End-user or you) and Hutchison 3G UK Limited (trading as “Three”) of Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ (Three, us or we) for the Three in Touch mobile application software and associated media (App).

We licence use of the App to you, for use within the UK, on the basis of this EULA and subject to any rules or policies applied by any appstore provider or operator from whose site (Appstore) the End-user downloaded the App (Appstore Rules). We do not sell the App to you. We remain the owners of the App at all times.

Operating system requirements This App requires an Apple iPhone 4 or newer, or a Google Android, device with a minimum of 512Mb of memory. Internet access via a wifi hotspot and either iOS version 7 or above, or Android version 4.0 or above is required.

Important notice:

• By downloading the App and clicking the "tick" box on the start page of the App, you agree to the terms of the licence which will bind you. The terms of the licence include, in particular, the privacy policy defined in clause 1.5 and limitations on liability in clause 7.

• If you do not agree to the terms of this licence, we will not license the App to you and you must stop the downloading and installation process now. You will be unable to use this App without accepting these licence terms.

• This does not affect your consumer rights for an app that is defective.

You should print a copy of this EULA for future reference.

AGREED TERMS

1. ACKNOWLEDGEMENTS

1.1 The terms of this EULA apply to the App or any of the services accessible through the App (Services), including any updates or supplements to the App or any Service, unless they come with separate terms (such as Three’s Terms and Conditions for Using the Three Network, which covers the provision of Three Services, available online at Three.co.uk/terms), in which case those terms apply. If any open-source software is included in the App or any Service, the terms of an open-source licence may override some of the terms of this EULA.

1.2 We may change these terms at any time by sending you an SMS with details of the change or notifying you of a change when you next start the App or log onto one of the webpages referred to in clause 1.6. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Services.

1.3 From time to time updates to the App may be issued through the Appstore. Depending on the update, you may not be able to use the Services until you have downloaded the latest version of the App and accepted any new terms.

1.4 You will be assumed to have obtained permission from the owners of the mobile telephone that are controlled, but not owned, by you and described in clause 2.2(Devices) and to download or stream a copy of the App onto the Devices. You and they may be charged by your and their service providers for internet access on the Devices. You accept responsibility in accordance with the terms of this EULA for the use of the App or any Service on or in relation to any Device, whether or not it is owned by you.

1.5 The terms of our privacy policy from time to time, available at www.three.co.uk/privacy (Privacy Policy) are incorporated into this EULA by reference and apply to our Services. Additionally, by using the App or any Service, you acknowledge and agree that we may use your information (by which we mean information that you give us or that we obtain about you as a result of your use of the App and our Services, including Location Data, your Communications Data, your phone number, the unique code identifying your phone and SIM, and your account information including contact history notes) in accordance with our Privacy Policy, section 13 of our Terms for use of Three Services and any applicable UK legislation or regulatory requirements, including for the avoidance of doubt, applicable UK data protection and privacy legislation.

1.6 Three Services are governed by the following terms of use and subject to the following privacy policies, incorporated into this EULA by reference and set out at the following web addresses respectively:

Description of Services accessible via the App

The services offered by Three, which we have agreed to provide to you, including call and SMS messaging services and the provision of a Three SIM card and phone number.

Web address of terms of use

https://www.three.co.uk/terms-conditions – please see section 13 “Privacy Notice and Your Information” in particular.

Web address of privacy policy

https://www.three.co.uk/privacy-safety/privacy-policies

1.7 By using the App or any of the Services, you consent to us collecting and using technical information about the Devices and related software, hardware and peripherals for Services that are internet-based or wireless to improve our products and to provide any Services to you.

1.8 The App or any Service may contain links to other independent third-party websites (Third-party Sites). Third-party Sites are not under our control, and we are not responsible for and do not endorse their content or their privacy policies (if any). You will need to make your own independent judgement regarding your interaction with any Third-party Sites, including the purchase and use of any products or services accessible through them.

1.9 Any words following the terms including, include, in particular or for example or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

2. GRANT AND SCOPE OF LICENCE

2.1 In consideration of you agreeing to abide by the terms of this EULA, we grant you a non-transferable, non-exclusive licence to use the App on the Device within the UK, subject to these terms, the Privacy Policy and the Appstore Rules, incorporated into this EULA by reference. We reserve all other rights.

2.2 You may download a copy of the App onto your mobile telephone onto which the App may be downloaded and to view, use and display the App on the Devices for your personal purposes only.

3. LICENCE RESTRICTIONS

Except as expressly set out in this EULA or as permitted by any local law, you agree: (a) not to copy the App except where such copying is incidental to normal use of the App, or where it is necessary for the purpose of back-up or operational security;
(b) not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the App;
(c) not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;
(d) not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App or attempt to do any such thing except to the extent that (by virtue of section 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the App with another software program, and provided that the information obtained by you during such activities:
(i) is used only for the purpose of achieving inter-operability of the App with another software program;
(ii) is not unnecessarily disclosed or communicated without our prior written consent to any third party; and
(iii) is not used to create any software that is substantially similar to the App;
(e) to keep all copies of the App secure and to maintain accurate and up-to-date records of the number and locations of all copies of the App;
(f) to include our copyright notice on all entire and partial copies you make of the App on any medium;
(g) not to provide or otherwise make available the App in whole or in part (including object and source code), in any form to any person without prior written consent from us; and
(h) to comply with all technology control or export laws and regulations that apply to the technology used or supported by the App or any Service (Technology), together Licence Restrictions.

4. ACCEPTABLE USE RESTRICTIONS

You must:
(a) not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this EULA, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App, any Service or any operating system;
(b) not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service, including the submission of any material (to the extent that such use is not licensed by this EULA);
(c) not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App or any Service;
(d) not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
(e) not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 You acknowledge that all intellectual property rights in the App and the Technology anywhere in the world belong to us or our licensors, that rights in the App are licensed (not sold) to you, and that you have no rights in, or to, the App or the Technology other than the right to use each of them in accordance with the terms of this EULA.

5.2 You acknowledge that you have no right to have access to the App in source-code form.

6. LIMITED WARRANTY

6.1 We warrant that the App will, when properly used and on an operating system for which it was designed, perform substantially in accordance with its described functions.

6.2 The warranty does not apply:
(a) if the defect or fault in the App or any Service results from you having amended the App;
(b) if the defect or fault in the App results from you having used the App in contravention of the terms of this EULA;
(c) if you breach any of the Licence Restrictions or the Acceptable Use Restrictions; and

6.3 This warranty is in addition to your legal rights in relation to software that is faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

7. LIMITATION OF LIABILITY

7.1 You acknowledge that the App has not been developed to meet your individual requirements, and that it is therefore your responsibility to ensure that the facilities and functions of the App as described meet your requirements.

7.2 We only supply the App for domestic and private use. You agree not to use the App for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7.3 We are only responsible for loss or damage you suffer that is a foreseeable result of our breach of this EULA or our negligence up to the limit specified in clause7.4 but we are not responsible for any unforeseeable loss or damage. Loss or damage is foreseeable if it is an obvious consequence of our breach or if they were contemplated by you and us at the time we granted you the EULA.

7.4 Our maximum aggregate liability under or in connection with this EULA (including your use of any Services) whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £3,000 for one claim or a series of related claims. This does not apply to the types of loss set out in clause7.5.

7.5 Nothing in this EULA shall limit or exclude our liability for:
(a) death or personal injury resulting from our negligence;
(b) fraud or fraudulent misrepresentation; and
(c) any other liability that cannot be excluded or limited by English law.

8. TERMINATION

8.1 We may terminate this EULA immediately by written notice to you:
(a) if you commit a material or persistent breach of this EULA which you fail to remedy (if remediable) within 14 days after the service of written notice requiring you to do so;
(b) if you breach any of the Licence Restrictions or the Acceptable Use Restrictions; and
(c) if you breach Three’s Terms and Conditions for using the Three Network or the Three in Touch Terms and Conditions.

8.2 On termination for any reason:
(a) all rights granted to you under this EULA shall cease;
(b) you must immediately cease all activities authorised by this EULA, including your use of any Services;
(c) you must immediately delete or remove the App from all Devices, and immediately destroy all copies of the App and Documents then in your possession, custody or control and certify to us that you have done so;
(d) We may remotely block, and cease providing you with, access to the Services via the App.

9. COMMUNICATION BETWEEN US

9.1 If you wish to contact us in writing, or if any clause in this EULA requires you to give us notice in writing, you can send this to us by prepaid post to Three Customer Services, Hutchison 3G UK Ltd at PO Box 333, Glasgow, G2 9AG.

9.2 If we have to contact you or give you notice in writing, we will do so by SMS message to the number you provide to us in your request for and registration of the App.

10. EVENTS OUTSIDE OUR CONTROL

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this EULA that is caused by any act or event beyond our reasonable control, including failure of third party public or private telecommunications networks and/or internet service providers (Event Outside Our Control).

10.2 If an Event Outside Our Control takes place that affects the performance of our obligations under this EULA:
(a) our obligations under this EULA will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control; and
(b) we will use our reasonable endeavours to find a solution by which our obligations under this EULA may be performed despite the Event Outside Our Control.

11. OTHER IMPORTANT TERMS

11.1 We may transfer our rights and obligations under this EULA to another organisation, but this will not affect your rights or our obligations under this EULA.

11.2 You may only transfer your rights or obligations under this EULA to another person if we agree in writing.

11.3 If we fail to insist that you perform any of your obligations under this EULA, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

11.4 Each of the clauses of this EULA operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

11.5 Please note that this EULA, its subject matter and its formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. This agreement has been entered into on the date stated at the beginning of it by Hutchison 3G UK Limited and is entered into by you on date you click to accept its terms.