Save time with an online account

See our walkthrough video on how to manage your account online.

Once registered, you can track your balance and out-of-bundle charges, view your bills, choose Add-ons, manage your Spend Cap, add more lines and much more.

Work smarter, with the Three app

What can you do online?

This will depend on the number of employees in your company, and whether you're the account holder or a member of the team. Below is a breakdown of the online features available.

If you're having account issues, see our FAQs.

Fewer than 100 employees

Account holders can go online to review and amend many elements of their account, with employees also able to track their allowances.

Account holder functionality

  • View bills (PDF)
  • Make a payment
  • View payment history
  • Change plan
  • Add Add-ons
  • Order new connections
  • Manage Spend Cap
  • Update personal details
  • View unbilled events
  • View unbilled events

Employee functionality

  • View bills (PDF)
  • Make a payment
  • View payment history
  • Change plan
  • Add Add-ons
  • Order new connections
  • Manage Spend Cap
  • Update personal details
  • View unbilled events
  • View unbilled events

More than 100 employees

Account holders have full access and control over the account. Your team can also register, and will have limited access to basic features relating to their own phone number.

Account holder functionality

  • View bills (PDF)
  • Make a payment
  • View payment history
  • Manage Spend Cap
  • Update personal details
  • View unbilled events
  • View unbilled events

Employee functionality

  • View bills (PDF)
  • Make a payment
  • View payment history
  • Manage Spend Cap
  • Update personal details
  • View unbilled events
  • View unbilled events

Track billing online with a Three Business Account

With a Three Business account, the account holder can log in to view a breakdown of all bills and spending. And with the Three Business app, the account can be accessed on the go.

Manage your account on the move

Download the Three app and register an account today. Track your bill and control your mobile spend, wherever you're working.

Work smarter, with the Three app

FAQs

You'll need to contact us to change your account name or email address, but you can change your contact number online. You can do this by going to 'Your details' once you've logged in, then choosing 'edit' in the About you section.

All Three Business customers can register for an online account. If you're having problems, this may be because your contact information has already been used to set up an account, including any personal accounts you have with us. Contact us if you need help.

The amount due on your account is displayed at the top-right side of the landing page when you log in.

Click on the 'View Bill' button next to it. You'll be able to access a copy of your current and previous bills within a dropdown box on the page displayed.

From here, you can select one of the options:

- Download: This will download a PDF copy of the bill to your device
- Print: To print a paper copy of the bill
- Email: Choose an email address to have a PDF copy of your bill sent to

Next article
Your first bill

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