Ways to pay your bill

DirectDebit

Direct Debit is the easiest way to pay your bill, with the invoice amount coming out of your account automatically every month. Payments are taken between 19 and 30 days after your invoice date, dependent on your payment terms.

Setting up a Direct Debit

Chat with us. Or download and print a Direct Debit mandate and send it to us at: Three Business Services, PO Box 333, Glasgow G2 9AG. 

Sole trader

If you’re a sole trader you can set up a Direct Debit via online chat, unless your bank requires more than one signature to authorise transactions. If they do, you'll need a  Direct Debit mandate

Private Limited company

Your account administrator can set up a Direct Debit over chat, unless your bank requires more than one signature to authorise transactions. If they do, you'll need a  Direct Debit mandate . 

The Direct Debit must be in the name of the business, and signed by at least one account administrator. 

Local Authority

Your account administrator can set up a Direct Debit via online chat, unless your bank requires more than one signature to authorise transactions. If they do, you'll need a  Direct Debit mandate. 

The Direct Debit must be in the name of the business, and signed by at least one account administrator. 

Schools and other services registered under their own name, but whose invoices are paid through the parent local authority, must provide evidence of the link before a Direct Debit can be set up. 

Partnership

Your account administrator can set up a Direct Debit over chat, unless your bank requires more than one signature to authorise transactions. If they do, you'll need a  Direct Debit mandate

The Direct Debit must be in the name of the business, and signed by at least one account administrator. 

Schools and other services registered under their own name, but whose invoices are paid through the parent local authority, must provide evidence of the link before a Direct Debit can be set up. 

Cancelling your Direct Debit

You can cancel a Direct Debit any time by calling us, or by contacting your bank or building society.

If you cancel directly with us, but within 3 days of the due date, the balance due will still be taken. To avoid possible charges from your bank, please contact them to discuss available options.

When a Direct Debit is cancelled, you'll need to pay your invoice in full. Your next invoice will include a giro slip if a new Direct Debit is not set up before your next invoice date.

Credit or debit card

One-off payment

1. Log in to your Three Business online account.

2. Click Pay now.

3. Click ‘Pay with a different payment method'. If it's not clickable, try clicking on 'Partial payment', and enter the amount you'd like to pay.

4. Enter your card details and click 'Pay now'.

Recurring payment

Get in touch if you'd like to set up a recurring payment with your credit or debit card. 

Cheque or cash

Cheque

Please send us the Three giro slip at the bottom of your invoice, along with your cheque, made payable to ‘Three'. Your account number needs to be written on the back. If you don't have a giro slip, you can simply send us a cheque. Again, please make sure your account number is clearly written on the back of the cheque, otherwise we won't be able to match your payment to your account.

Our address is:

Three Payment Centre
PO Box 3
Camberley
GU15 3QS

Cheque payments will take 2 working days to clear once processed.

Cash

Banks can't process cash payments without an original giro slip - copy giro slips can't be read by the bank's optical readers.

Banks also reserve the right to charge a processing fee (approximately £5) if you're not one of their customers.

Cheque and cash payments over the counter will take up to 5 working days to show on your account.

Telephone or online banking

You can pay your bill through internet or telephone banking using our sort code and account number:

  • Sort code: 40-02-50
  • Account number: 81238817

It's important to include your account number, which you’ll find at the top of your invoice, as a payment reference. If your account number isn't included, we won't be able to match your payment to your account. It’ll take up to 5 working days for the payment to show on your account.

Help making a payment

If you need help making a payment, call us on 337 from your Three Business phone or 0333 338 1004 from any other line.


Did you find this page useful?

Any feedback you have helps us make your experience better.